Conditions of Sale

PAYMENTS

The payment methods currently accepted are the following:

PayPal

Credit card

Advance Bank transfer:

Head to: Loreta s.r.l.
Bank: CASSA DI RISPARMIO DI FERMO
IBAN: IT13 O 0615069550CC 0080110397
BIC code: only for transfers from abroad: CRFEIT3FXXX
(last digit zero)
Reason: name and surname of the buyer who made the purchase

Cash on delivery

We only accept cash, we do not accept checks.

SHIPMENTS

Over 93% of deliveries made within 2 working days in all over Europe.

The shipments of the purchased products take place normally within the 24-48 hours after receiving the payment, unless otherwise specified in the listing itself. The transport is entrusted to companies specialized, any delays due to inefficiencies and defaults of the company transporter are not from therefore be charged to Loreta srl.

The transporter is selected by Loreta srl depending on the destination, weight and volume of the package itself.

Shipping costs and times:

The cost of transport varies according to the weight and volume of the merchandise itself, each advertisement shows the relative price. Once entrusted the goods to the courier, delivery times are to be estimated in 24-48 hours depending on the destination
(NB: for the most remote places and the Islands the times of delivery can take 1/2 days).

Combined shipments:

By purchasing more items, the buyer has of course the right to pay a single transport cost, proportional to the weight and the volumetric size of the neck.

Check goods upon receipt

The customer is required to check the integrity of the goods upon delivery. Any visible damage to the packaging or contents must be reported immediately to the courier, placing a specific reservation on the delivery note (e.g. "damaged packaging", "broken goods", etc.).

Furthermore, it is necessary to send written communication to Loreta S.r.l. within 24 hours of delivery, attaching photographic documentation. In the absence of reports within the indicated times, the goods are considered accepted as intact and compliant, and it will not be possible to activate the return procedure for transport damage.

TERMS OF SALE AND TERMS OF SERVICE

At the time of purchase, the customer declares to have taken view of the sales contract below, and of the conditions mentioned therein.

Product features and prices

The characteristics of the products, including the selling price, are shown in the online catalog and are visible at every stage of the compilation of the order before the conclusion of the contract.

All prices shown are inclusive of VAT, such as provided by the ebay regulation.

The product descriptions are edited by each individual manufacturer / supplier, who makes available to FAUSTORICAMBI all the information necessary to identify, in the most effective way. precise as possible, the characteristics of the product. These features may be subject to change without notice; Loreta SRL, owner of the Faustoricambi store, assumes no responsibility for any errors or omissions.

Duration and validity of the offer

The conditions of the offer of each product are those reported and visible in the online catalog when completing the order before the conclusion of the contract. Except for orders already in progress, FAUSTORICAMBI reserves the right to update the conditions of the offer at any time and without notice.

Product warranties

All products sold by Faustoricambi are covered by the manufacturer's conventional warranty, and for consumers only by the legal guarantee of 24 months for lack of conformity, pursuant to art. 128 ff. d. lgs. n. 206/2005 (consumer code). To take advantage of the warranty, the customer must keep the invoice you will receive when purchasing the goods. The 24-month warranty applies to a product that has a lack of conformity, as long as it is. the product itself has been used correctly, respecting its intended use and the provisions of the technical documentation supplied. The timing of replacement, or any replenishment of spare parts depends on the manufacturer. The repair or replacement of the product will take place exercised by the assistance centers present on the national territory or, in the absence of these, the buyer will have to to send the product back to Loreta SRL at its own expense, which will take directly charged with the necessary operations. For items that are marked "other view details" and "used" the warranty is 30 days.

Disputes

For any dispute the competent court will be only and exclusively that of FERMO.

RETURNS MANAGEMENT

⁠Return for change of mind: The goods can be returned within 14 days from the date of receipt using the "Customer Order" form. The cost of shipping is borne by the customer.

⁠Return conditions:
The goods must be unused and with intact packaging. Scotch tape or courier labels are not permitted on the original packaging.

⁠Returns after 14 days:

• After 14 days, we accept the return by applying a 20% reduction on the purchase value.
• After 30 days, the return will no longer be accepted.

Items excluded from return:

• Items specifically ordered by the customer and not available in stock.
• Items cut to measure.
• Items intended for medical use.

Refund:
The refund of the amount initially paid will be made within 5 days of receipt of the goods at our headquarters.

INVOICE REQUEST

The invoice will come issued automatically for each user registered as a company. If a private person needs an invoice, he will have to request it at the same time in the purchase notes